callaccounting.ws forum

callaccounging.ws => Call Accounting Mate Q&A => Topic started by: Administrator on December 12, 2005, 12:27:30 PM

Title: How to connect Call Accounting Mate to a Cisco Call Manager
Post by: Administrator on December 12, 2005, 12:27:30 PM

We use a third party tool to retrieve the data to a file on the hard drive.  The data should be retrieved to a .csv or CRLF terminated text file.

Call Accounting Mate can then process the file using the "Port=File" option.

We recommend a third party application from Resource Software International Ltd. (RSI), a Cisco Technology Partner.   It is available for download upon request from us at support@callaccounting.ws

Documentation: 
http://www.callaccounting.ws/release/Call%20Accounting%20Mate%20(Cisco).pdf