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callaccounging.ws => Call Accounting Mate Q&A => Topic started by: cfchiew on December 26, 2005, 11:23:17 PM

Title: Detail Account Code Report calculation error
Post by: cfchiew on December 26, 2005, 11:23:17 PM
Hello,

I have found out that when generating the Detail Account Code Report, the total amount for some Account/User are not correct. I have verified this by adding each of the call cost manually. For example, in my report, Account A has 5 chargable calls, i add up the cost of these 5 calls and the total that i get is different from the total field for this account. Most of the time it's about few cents different. However, this does not happened to all the Account/user. Is there any reason why this happened?
Title: Re: Detail Account Code Report calculation error
Post by: cfchiew on January 18, 2006, 11:45:55 PM
Hello,

No one has the same problem?