forum => Call Accounting Mate Q&A => Topic started by: tomj on March 02, 2010, 11:10:09 AM

Title: How to assign call rates
Post by: tomj on March 02, 2010, 11:10:09 AM
How do you assign call tariff rates to IDD (International), NDD (National) and LOCAL calls?
I see "No rates assigned to the element” but it is not clear how I add, edit or delete call tariffs based on the dialled number(s).

In the event that CO Trunk lines do not provide answer supervision is there anyway to allow say 10 seconds for call set-up and ring?
Title: Re: How to assign call rates
Post by: Administrator on March 08, 2010, 01:19:33 PM
An outline of how to configure your rate table to your local dialing plan can be found in the Startup & Installation Guide below.

Call Accounting Mate offers a couple of options to introduce a delay in your call costing.

1. The "Interval Start" field when adding a new rate will allow you to introduce a delay when pricing a call.

2. The PBX Communication screen has a "Duration Correction" field that adjusts the call duration by a pre-denifed amount to allow for call connection delays.

Please contact our support department for further assistance at