callaccounting.ws forum

callaccounging.ws => Call Accounting Mate Q&A => Topic started by: Riverdome on June 01, 2010, 03:52:35 PM

Title: CallManager Express
Post by: Riverdome on June 01, 2010, 03:52:35 PM

I have log files originally sent to a RADIUS server that I would like to import into Mate.  Should this be possible?  I see the raw data after it has imported but it isn't usable for views or reports.

Thank you.

Title: Re: CallManager Express
Post by: Administrator on June 02, 2010, 02:14:34 PM

It is possible to upload an external file into Call Accounting Mate.  However, the software is typically expecting Call Detail Records (CDR) from your phone system.  Please contact our support team at support@callaccounting.ws for additional information and options for the data you have collected.