callaccounting.ws forum

callaccounging.ws => Call Accounting Mate Q&A => Topic started by: nabeeljakhura on May 22, 2006, 09:44:30 AM

Title: How to impleme
Post by: nabeeljakhura on May 22, 2006, 09:44:30 AM
I would like to create a user account and access code and budget restriction in Call Accounting. Please help me in this regard.

 Warm Regards,

 Nabeel Farooq.
Title: How to connect to RSI's forced account code module for Norstar and BCM
Post by: Administrator on July 19, 2006, 04:19:47 PM
You are asking for the software to somehow prevent a call from being dialed if the extension reaches a certain budget?   If so, that is not possible.  Call Accounting Mate records transaction logs of calls that are made and assigns a cost.   Preventing calls from being dialed is a function of the telephone system or some kind of CTI application.

RSI offers a CTI application for Nortel Norstar / BCM
http://ftp.telecost.com/bcm/index.htm

You will need to contact your telephone system vendor to determine if it is possible to do metered dialing.

Regards,
Administrator