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callaccounging.ws => Call Accounting Mate Q&A => Topic started by: omribi on December 18, 2008, 07:25:30 AM

Title: Secondary Extension Number
Post by: omribi on December 18, 2008, 07:25:30 AM

Hi,
I have CISCO UC500 PBX.
Each extension has Secondary number (for example:  Extension 772 also has 0745544772, i mean it has full number 0745544xxx)
Some times pbx write the full number and some times it writes the short one.

How can i implement it?

Thanks,
Omri

Title: Re: Secondary Extension Number
Post by: Administrator on September 10, 2009, 10:16:35 AM

The best solution would be to update the CISCO driver to convert the long extension number to the short one. Our support department can assist with this. Please email them the following files c:\bill\smdrlog.txt and c:\bill\billlog.txt. Once they receive this they will create a custom driver that will create a single extension number.