callaccounting.ws forum

callaccounging.ws => Call Accounting Mate Q&A => Topic started by: Administrator on January 26, 2005, 01:18:19 AM

Title: Recovering CAM data from a hardware or OS crash
Post by: Administrator on January 26, 2005, 01:18:19 AM
Call Accounting Mate stores all of the call accounting data in calls.dat and all configuration in bill.ini. In an event of a hardware failure or OS crash, you need to recover these 2 files from the old system. CAM can then be installed in a new system and these 2 files copied to the directory of the new PC where CAM is installed.

In the case of calls.dat file being damaged, we have developed a recovery utility. It tries to recover damaged calls.dat file automatically and/or send user data and log files to developers for further analysis and recovery procedures. The utility is available for download from http://www.callaccounting.ws/release/setupcamrec.exe .