callaccounting.ws forum

callaccounging.ws => Call Accounting Mate Q&A => Topic started by: riisom on May 24, 2005, 12:07:11 PM

Title: Calls without country/region code misinterpret as a region
Post by: riisom on May 24, 2005, 12:07:11 PM

All the internal and country calls are misinterped to a region. When internal/local calls arrive, the first digts is used to give a regions code, allthough neither 00 or + is leading the number.

Is there a way to avoid that ?

Thanks from a user testing CAM

Title: Re: Calls without country/region code misinterpret as a region
Post by: sergey on May 25, 2005, 10:09:51 AM

Most probably reason of the problem is that tariff/numbering plan defined on Settings/Operators/Rates page does not correspond to the numbering plan of your country. To fix the problem please load correct default tariff/numbering plan for your country using Template button on Settings/Operators/Rates page.

After changing the tariff/numbering plan you need to reparse existing calls data to fix them. Reparsing can be done using Administration/SMDR Reparser page.