Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - twestfall

Pages: [1]
1
Call Accounting Mate Q&A / Red Telephone
« on: April 25, 2008, 11:39:29 AM »
I am attempting to import SMDR data in from my BCM system.  I am using the BCM 3.5 driver.  Should I be using the generic Norstar driver?  I do have the BCM setup to do a Norstart format for CDR.  I should mention that I really am only interested in CDR data.

The telephone icon in the tray is what?  I notice when I do an import it changes from black to red.  Sometimes it appears to flicker as if ringing...  Sometimes it's blue...  What does all this mean?
Pages: [1]