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Call Accounting Mate Q&A / No daily report available?
« on: February 02, 2009, 05:40:53 PM »
Hello,
I am trying out Call Accounting to replace a outdated software from another company. So far it has been great, the web interface is a huge plus. I have 2 days left on my trial and everything was working great until today. I can not generate a report based on a date. Example: User Report: Detailed Report :Easy: 02/01/09 - 02/02/09 all calls. I get a blank PDF.
Peports with no date selected work great. (Gives me 50 page PDF's though... ha). However we mainly want just daily summaries based on department or extension.
How can I fix this before the owner makes me go back to the horrible other software???
Edit: This report gives me a blank report to.
Daily User Activity - Daily traffic analysis grouped by user
I am trying out Call Accounting to replace a outdated software from another company. So far it has been great, the web interface is a huge plus. I have 2 days left on my trial and everything was working great until today. I can not generate a report based on a date. Example: User Report: Detailed Report :Easy: 02/01/09 - 02/02/09 all calls. I get a blank PDF.
Peports with no date selected work great. (Gives me 50 page PDF's though... ha). However we mainly want just daily summaries based on department or extension.
How can I fix this before the owner makes me go back to the horrible other software???
Edit: This report gives me a blank report to.
Daily User Activity - Daily traffic analysis grouped by user
