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Topics - tboggs13

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Call Accounting Mate Q&A / Memory Utilization
« on: September 11, 2008, 08:12:31 PM »
So, I have a 4gb database file now and I kicked off a backup. It took about 90 minutes to complete the backup. The temp file was about 1.4gb in size and the GZ file was 158mb.

During the entire process, bill.exe only consumed 19mb of system memory and 9mb of virtual memory. There is over 700mb of system memory free. Considering how slow CAM is, wouldn't it benefit from using more system memory? If I give it 2gb of system memory, will it actually use more? It doesn't seem like it based on this performance.

It seem like CAM is trying to manipulate 4gb of data with only 18mb of system memory - no wonder it is slow. Also, it actually performs very little disk IO while it is working on reports and other non-backup functions.

Is there a setting I can tweak to get it to use more memory to improve performance? Or am I missing something?
Enhancement Suggestions for Call Accounting Mate / Enhancement Requests
« on: January 09, 2006, 01:34:17 PM »
After using CAM for several weeks now, I have a couple of requests for future enhancements:

1. A Supervisor Level User object - They would have access to the task scheduler, report filters and maybe even the ability to manage groups. I don't want people having access to the hardware level stuff, but I don't want to be responsible for setting up all the reports.

2. Ability to save reports directly to file.

3. Enhanced Task Scheduler that allows the following:
Weekday only reports
Reports that repeat every hour for X number of hours.

4. The ability to move users from Department to Department without deleting and adding the user.

5. An all Extension view instead of just Extensions under Departments. Sometimes I would like to see all the configured Extensions, User and Department. This would also make it easier to manage the Departments, they could be a drop-down list per extension.

6. I would like the From and To Date/Time to show up in the Report header instead of the Run Date/Time. Either the option to choose what shows up or have both included. When running a summary report for a previous day, you have no way to tell what data is being displayed.

7. Ability to customize and eliminate Graphs from reports.

Thank you.
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