Topics

1

Call Accounting Mate Q&A / Is there a "how to" on adding call pricing tables???

« on: May 03, 2006, 12:34:37 PM »

I recently purchased CAM and cannot find a manual to help me install my call prices from my long distance carrier. I have a list of prices that I want to add so I can tell how much my users spend on long distance international calls. I looked at all the manuals here and the only help was how to add tariffs which I don't need. How do I add a price to each country that we call?

2

Call Accounting Mate Q&A / Alcatel OmniPCX 4400 help-- connection/ can not read SMDR

« on: March 22, 2006, 05:17:47 PM »

I have an Alcatel Omni PCX 4400. I do not have a MOXA box connected to it. I am connected to my COM1 port via a CAT5 cable and 9pin converter the CAT 5 cable is going to the ethernet port with the dot (.) on it on the pbx.  When I go to Views>Live>RAW I get this:
  03/22/2006 17:09:28 22/03/06 17:07:43 001001M|--/--/-/---|=2:0283=ACCOUNTING. Appli CALLHANDLING : feature incident 0 113 − COM1   
Any idea on why this is happening?
This also happens:
 03/22/2006 16:51:19 22/03/06 16:49:35 001001M|01/00/-/---|=3:4401=Ethernet broadcast reception disabled due to excessive traffic − COM1
 03/22/2006 16:51:19 eth0: Something Wicked happened! 18013. − COM1
 03/22/2006 16:51:03 22/03/06 16:49:19 001001M|--/--/-/---|=2:0283=ACCOUNTING. Appli CALLHANDLING : feature incident 0 113 − COM1

It works when I open a telnet connection into the PBX and run this command: eaccclt -cpu -192.168.0.100
It displays tickets correctly in the command prompt.

Am I not connecting to the PBX correctly?

Here's what happens when I try to import one of the .DAT files from the pbx into CAM:

 03/22/2006 15:17:15 ,¤TDJ'òä‡6r€í„E7dˆ„q*°çÃ0BeQz¨Í*nÒÐáÇâ5MšÄ?™7s¸•
#8 "uä¬fè?ùr°š©È©ãfM’µMuo•ãºÈìÛ»‘ó¦œïLéˆgAÞ¯ ò™Yhç¾&íZú÷
x P$4GC=!‡u,ä†^|ÝgŸ ~•Äc@xÔ÷a& − IMPORTER

 03/22/2006 15:17:15 ‹,j°`ÂbH6lÊ?qR§?˜„,l°˜!‘â4aäœÑÈÑ#È"m”¬ˆR¥Æ*s: Ó¦LH‘8fžL¹’Ì?7sè )ã†H"s­Yôh8aÜäa‘CdŒ¯iÕ%%?<NÞ?ñùUÆÃ")N©#& 2rÊÌ™óöÆC˜a-bLãæLË?rþú…·âE6TòÀakc± − IMPORTER

 03/22/2006 15:17:15 ??#¨¤³¦ +eäÌIóÆ − IMPORTER


I have tried all of the drivers listed for alcatel in CAM.

Any help would be appreciated!
Thanks in advance!