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Call Accounting Mate Q&A / CDR collection
« on: July 03, 2007, 09:59:04 AM »
Hi,
I downloaded the CAM today and installed it on my computer. I have our CDR data (avaya definity) but i couldn't collect it to the application. I choose Avaya from the list of PBXs and the CDR file. i get a message that 600 calls were collected but i cannot view them anywhere in the system. not in the live calls view and not in the reports.
don't know if it is relevant but i am using the trial version.
Thanks,
Motti
I downloaded the CAM today and installed it on my computer. I have our CDR data (avaya definity) but i couldn't collect it to the application. I choose Avaya from the list of PBXs and the CDR file. i get a message that 600 calls were collected but i cannot view them anywhere in the system. not in the live calls view and not in the reports.
don't know if it is relevant but i am using the trial version.
Thanks,
Motti
