Messages

1

Call Accounting Mate Q&A / Importing User List fails

« on: December 15, 2008, 07:59:49 PM »

I have a text file in the format specified in the manual, but only 20 or so out of several thousand lines get imported,
I receive the following error: "There was syntax and/or data integriy check errors while importing. Some rows are not imported."
What troubleshooting steps should I take? Would a sample of the data file be helpful?
Thanks.
Joe

2

Call Accounting Mate Q&A / Re: Importing departments and users - Format of import file

« on: December 15, 2008, 05:34:04 PM »

Original post 3 1/2 years old, I'm submitting as a new topic. Disregard.
Thaks.

3

Call Accounting Mate Q&A / Wildcards in user/contact/region fields?

« on: December 11, 2008, 05:33:00 PM »

Can I use wildcards for Contacts numbers, or only entire number? I've tried entering, for example, just the tie line code of a location in order to identify it as a destination, but the report comes up blank. If I enter a full tie line code, including extension, then the Contact name displays in a report.
Thanks.
Joe