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Messages - sportsmanagmentworldwide

Pages: [1]
1
Call Accounting Mate Q&A / Re: No daily report available?
« on: February 04, 2009, 05:02:41 PM »
Looks like I have to call in.
2
Call Accounting Mate Q&A / Re: No daily report available?
« on: February 02, 2009, 06:09:12 PM »
Scratch this:

I finally figuered out why... Why does it think its the year 2000?
I noticed on one of my reports that the call date was reading 2000-01-30, 2000-02-02, ect. Everything else is correct, 2009. Is this because there is something with my PBX settings or driver? I have a NEC Electra Elite IPK. Thanks for the help.

Quote
02/02/2009 15:06:57  − COM1
 02/02/2009 15:06:57 00:01:31 12538807657  − COM1
 02/02/2009 15:06:57 02/02/09 15:35 01-01 OG 102  + COM1
 02/02/2009 15:05:52  − COM1
 02/02/2009 15:05:52 00:01:47 15593520696  − COM1
 02/02/2009 15:05:52 02/02/09 15:34 01-02 OG 104  + COM1
 02/02/2009 15:04:21  − COM1
 02/02/2009 15:04:21 00:01:55 19178541027  − COM1
 02/02/2009 15:04:20 02/02/09 15:32 01-03 OG 109  + COM1
 02/02/2009 15:02:15  − COM1
 02/02/2009 15:02:15 00:04:07 19135794653  − COM1
 02/02/2009 15:02:15 02/02/09 15:28 01-05 OG 104  + COM1
 02/02/2009 15:02:14  − COM1
 02/02/2009 15:02:14 00:06:26 15177121391  − COM1
 02/02/2009 15:02:14 02/02/09 15:26 01-04 OG 109  + COM1
 02/02/2009 15:01:41  − COM1
 02/02/2009 15:01:41 00:01:26 12403469942  − COM1
 02/02/2009 15:01:41 02/02/09 15:30 01-02 OG 105  + COM1
 02/02/2009 14:59:10  − COM1
 02/02/2009 14:59:10 00:02:08 15065231539  − COM1
 02/02/2009 14:59:10 02/02/09 15:27 01-02 OG 106  + COM1
 02/02/2009 14:59:06  − COM1
 02/02/2009 14:59:06 00:01:12 19517434549  − COM1
 02/02/2009 14:59:06 02/02/09 15:28 01-03 OG 105  + COM1
 02/02/2009 14:56:16  − COM1
 02/02/2009 14:56:16 00:01:05 011919886243197  − COM1
 02/02/2009 14:56:16 02/02/09 15:25 01-01 OG 104  + COM1
 02/02/2009 14:55:46  − COM1
 02/02/2009 14:55:46 00:01:08 17608103676  − COM1
 02/02/2009 14:55:46 02/02/09 15:25 01-02 OG 105  + COM1
 02/02/2009 14:55:37  − COM1
 02/02/2009 14:55:37 00:00:56 13164093400  − COM1
 02/02/2009 14:55:37 02/02/09 15:25 01-03 OG 109  + COM1
 02/02/2009 14:54:51  − COM1
 02/02/2009 14:54:51 00:05:16 7045244314  − COM1
 02/02/2009 14:54:51 02/02/09 15:20 01-04 IT 110 105  + COM1
 02/02/2009 14:54:01  − COM1
 02/02/2009 14:54:01 00:01:27 17343233176  − COM1
 02/02/2009 14:54:01 02/02/09 15:23 01-02 OG 104  + COM1
 02/02/2009 14:53:37  − COM1
 02/02/2009 14:53:37 00:01:33 19312006558  − COM1
 02/02/2009 14:53:37 02/02/09 15:22 01-01 OG 102  + COM1
 02/02/2009 14:51:51  − COM1
 02/02/2009 14:51:51 00:01:49 9135794653  − COM1
 02/02/2009 14:51:51 02/02/09 15:20 01-05 IT 190 107  + COM1
 02/02/2009 14:50:02  − COM1
 02/02/2009 14:50:02 00:01:05 9135794653  − COM1
 02/02/2009 14:50:02 02/02/09 15:19 01-05 IC 107  + COM1
 02/02/2009 14:49:36  − COM1
 02/02/2009 14:49:36 00:04:06 14068620505  − COM1

Live view-
Quote
02/02/2000 15:34:00 01-02 PJ Savage/104 00:01:47 Fresno, Madera, Visalia (UNITED STATES OF AMERICA\California) 15593520696   O COM1
 02/02/2000 15:32:00 01-03 Lynn Lashbrook /109 00:01:55 New York City (Cellulars and Pagers) (UNITED STATES OF AMERICA\New York) 19178541027   O COM1
 02/02/2000 15:28:00 01-05 PJ Savage/104 00:04:07 Kansas City, Leavenworth, Overland Park (UNITED STATES OF AMERICA\Kansas) 19135794653   O COM1
 02/02/2000 15:26:00 01-04 Lynn Lashbrook /109 00:06:26 Coldwater, Jackson, Lansing (UNITED STATES OF AMERICA\Michigan) 15177121391   O COM1
 02/02/2000 15:30:00 01-02 Jeff Brodie /105 00:01:26 Overlay Area Code 301 (UNITED STATES OF AMERICA\Maryland) 12403469942   O COM1
 02/02/2000 15:27:00 01-02 Chase Sbicca/106 00:02:08 Province Wide (CANADA\New Brunswick) 15065231539   O COM1
 02/02/2000 15:28:00 01-03 Jeff Brodie /105 00:01:12 Ambiguous Region 19517434549   O COM1
 02/02/2000 15:25:00 01-01 PJ Savage/104 00:01:05 INDIA 011919886243197   O COM1
 02/02/2000 15:25:00 01-02 Jeff Brodie /105 00:01:08 Oceanside, Palm Springs, Victorville (UNITED STATES OF AMERICA\California) 17608103676   O COM1
 02/02/2000 15:25:00 01-03 Lynn Lashbrook /109 00:00:56 El Dorado, Newton, Wichita (UNITED STATES OF AMERICA\Kansas) 13164093400   O COM1
 02/02/2000 15:20:00 01-04 Jeff Brodie /105 00:05:16 Charlotte, Concord, Gastonia (UNITED STATES OF AMERICA\North Carolina) 7045244314   I COM1
 02/02/2000 15:23:00 01-02 PJ Savage/104 00:01:27 Ann Arbor, Livonia, Monroe (UNITED STATES OF AMERICA\Michigan) 17343233176   O COM1
 02/02/2000 15:22:00 01-01 Chris Rounds/102 00:01:33 Clarksville, Columbia, Cookeville (UNITED STATES OF AMERICA\Tennessee) 19312006558   O COM1
 02/02/2000 15:20:00 01-05 Teres Smith/107 00:01:49 Kansas City, Leavenworth, Overland Park (UNITED STATES OF AMERICA\Kansas) 9135794653   I COM1
 02/02/2000 15:19:00 01-05 Teres Smith/107 00:01:05 Kansas City, Leavenworth, Overland Park (UNITED STATES OF AMERICA\Kansas) 9135794653   I COM1
 02/02/2000 15:15:00 01-03 Lynn Lashbrook /109 00:04:06 Statewide (UNITED STATES OF AMERICA\Montana) 14068620505   O COM1
 02/02/2000 15:18:00 01-04 Jeff Brodie /105 00:01:50 Charlotte, Concord, Gastonia (UNITED STATES OF AMERICA\North Carolina) 7045244314   I COM1
 02/02/2000 15:19:00 01-07 Marcus Williams/110 00:00:43 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 14127731927   O COM1
 02/02/2000 15:18:00 01-05 Unknown/190 00:00:31 Kansas City, Leavenworth, Overland Park (UNITED STATES OF AMERICA\Kansas) 9135794653   I COM1
 02/02/2000 15:15:00 01-05 Jeff Brodie /105 00:01:41 UNITED STATES OF AMERICA   I COM1
 02/02/2000 15:13:00 01-04 Teres Smith/107 00:03:39 Covington, Memphis, Somerville (UNITED STATES OF AMERICA\Tennessee) 9015033809   I COM1
 02/02/2000 15:09:00 01-01 Chris Rounds/102 00:05:16 Overlay Area Codes 281 and 713 (UNITED STATES OF AMERICA\Texas) 18323644041   O COM1
 02/02/2000 15:10:00 01-04 Teres Smith/107 00:02:32 Covington, Memphis, Somerville (UNITED STATES OF AMERICA\Tennessee) 9015033809   I COM1
 02/02/2000 15:10:00 01-02 PJ Savage/104 00:01:38 Kansas City, Leavenworth, Overland Park (UNITED STATES OF AMERICA\Kansas) 19135794653   O COM1
 02/02/2000 15:08:00 01-05 Chris Rounds/102 00:01:38 UNITED STATES OF AMERICA   I COM1
 02/02/2000 15:08:00 01-07 Unknown/999 00:01:17 Astoria, Portland, Salem (UNITED STATES OF AMERICA\Oregon) 5034072959   O COM1
 02/02/2000 15:08:00 01-01 Chris Rounds/102 00:00:35 Cleveland, Euclid, Lakewood (UNITED STATES OF AMERICA\Ohio) 12163222469   O COM1
 02/02/2000 15:07:00 01-04 Marcus Williams/110 00:01:48 Austin, Georgetown, San Marcos (UNITED STATES OF AMERICA\Texas) 5126927449   I COM1
 02/02/2000 15:06:00 01-01 Chris Rounds/102 00:00:32 Gainesville, Griffin, Marietta (UNITED STATES OF AMERICA\Georgia) 17705515890   O COM1
 02/02/2000 15:03:00 01-03 Teres Smith/107 00:02:43 Overlay Area Code 305 (UNITED STATES OF AMERICA\Florida) 7863193034   I COM1
 02/02/2000 15:06:00 01-04 Marcus Williams/110 00:00:16 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 15:03:00 01-05 Chris Rounds/102 00:01:58 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 15:03:00 01-03 Teres Smith/107 00:00:22 Overlay Area Code 305 (UNITED STATES OF AMERICA\Florida) 7863193034   I COM1
 02/02/2000 14:52:00 01-04 Jeff Brodie /105 00:10:41 Kokomo, Lafayette, Muncie (UNITED STATES OF AMERICA\Indiana) 7656311363   I COM1
 02/02/2000 15:03:00 01-05 Unknown/190 00:00:18 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 14:48:00 01-06 Teres Smith/107 00:15:08 Altoona, Erie, Johnstown (UNITED STATES OF AMERICA\Pennsylvania) 18147685626   O COM1
 02/02/2000 15:02:00 01-05 Unknown/190 00:00:54 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 15:01:00 01-02 Chris Rounds/102 00:01:32 Gainesville, Griffin, Marietta (UNITED STATES OF AMERICA\Georgia) 17709971343   O COM1
 02/02/2000 15:00:00 01-01 Chris Rounds/102 00:00:32 Atlanta, Decatur, East Point (UNITED STATES OF AMERICA\Georgia) 14043757595   O COM1
 02/02/2000 15:00:00 01-03 Jeff Brodie /105 00:00:22 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 14:57:00 01-03 Jeff Brodie /105 00:02:49 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 14:57:00 01-01 Chase Sbicca/106 00:01:35 Astoria, Portland, Salem (UNITED STATES OF AMERICA\Oregon) 5037941780   I COM1
 02/02/2000 14:58:00 01-07 Unknown/999 00:01:00 Astoria, Portland, Salem (UNITED STATES OF AMERICA\Oregon) 5034072959   O COM1
 02/02/2000 14:57:00 01-05 Chase Sbicca/106 00:00:12 Hollywood, Huntington Park, Montebello (UNITED STATES OF AMERICA\California) 3239121974   I COM1
 02/02/2000 14:56:00 01-05 Chase Sbicca/106 00:01:15 Hollywood, Huntington Park, Montebello (UNITED STATES OF AMERICA\California) 3239121974   I COM1
 02/02/2000 14:56:00 01-07 Marcus Williams/110 00:01:11 Overlay Area Code 212 (UNITED STATES OF AMERICA\New York) 16469962186##   O COM1
 02/02/2000 14:56:00 01-03 Unknown/190 00:00:29 Bethel Park, McKeesport, Pittsburgh (UNITED STATES OF AMERICA\Pennsylvania) 4127731927   I COM1
 02/02/2000 14:53:00 01-02 Jeff Brodie /105 00:01:52 Overlay Area Codes 404 and 770 (UNITED STATES OF AMERICA\Georgia) 16787605550   O COM1
 02/02/2000 14:55:00 01-07 Marcus Williams/110 00:00:22 Cincinnati, Hamilton, Middletown (UNITED STATES OF AMERICA\Ohio) 15138846709   O COM1
 02/02/2000 14:53:00 01-07 Marcus Williams/110 00:01:35 Macon, Milledgeville, Swainsboro (UNITED STATES OF AMERICA\Georgia) 14789572081#11   O COM1

Ideas?
3
Call Accounting Mate Q&A / Re: No daily report available?
« on: February 02, 2009, 05:56:31 PM »
Using the SMDR Reparser does nothing.
4
Call Accounting Mate Q&A / No daily report available?
« on: February 02, 2009, 05:40:53 PM »
Hello,

I am trying out Call Accounting to replace a outdated software from another company. So far it has been great, the web interface is a huge plus. I have 2 days left on my trial and everything was working great until today. I can not generate a report based on a date. Example: User Report: Detailed Report :Easy: 02/01/09 - 02/02/09 all calls. I get a blank PDF.

Peports with no date selected work great. (Gives me 50 page PDF's though... ha). However we mainly want just daily summaries based on department or extension.

How can I fix this before the owner makes me go back to the horrible other software??? 

Edit: This report gives me a blank report to.
Daily User Activity - Daily traffic analysis grouped by user
Pages: [1]