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Call Accounting Mate Q&A / Ring delay reporting
« on: March 19, 2008, 05:08:33 PM »
Is there a way, using the Nortel Norstar General Series Driver, to capture and record the “ring” variable and, and to then add that data to a field to the SQLite database and make it available for reporting?
The current driver captures this data, but doesn’t post it to a database field. In reviewing the database itself, there isn’t a field that relates to the ringing time.
The current driver captures this data, but doesn’t post it to a database field. In reviewing the database itself, there isn’t a field that relates to the ringing time.