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Messages - cthomson

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Call Accounting Mate Q&A / Ring delay reporting
« on: March 19, 2008, 05:08:33 PM »
Is there a way, using the Nortel Norstar General Series Driver, to capture and record the “ring” variable and, and to then add that data to a field to the SQLite database and make it available for reporting?

The current driver captures this data, but doesn’t post it to a database field. In reviewing the database itself, there isn’t a field that relates to the ringing time.
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Call Accounting Mate Q&A / Field Customization
« on: September 12, 2005, 02:34:13 PM »
Is there any way to customize the width of the database fields? We use DID and I find that the width of the "dial number" field (or at least what is displayed in the reports) is not wide enough to display all of the data.

Thanks.
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