Author Topic: How to connect Call Accounting Mate to RSI Visual Rapport and tools CTI Pack  (Read 10976 times)


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Resource Software International Ltd. (RSI) is a communications management vendor.  They provide high end desktop messaging solutions, communications management, hotel billing and enterprise call accounting solutions to large organizations.

RSI Visual Rapport is a unified messaging system that works with TAPI and Nortel LAN CTE.  This software provides CDR files which Call Accounting Mate can process.  For more information, please contact the vendor

RSI tools CTI Pack is a tool tailored for Nortel BCM and Norstar.  This application provides various functions not available on the standard out of the box systems.  They include toll restriction, forced/verified account code and SMDR (including internal calls).  Their CDR format is very similar to that of the Nortel Norstar however it is slightly different.   Please contact the vendor for further details
« Last Edit: February 26, 2006, 11:46:37 PM by Administrator »