Hello,
I have found out that when generating the Detail Account Code Report, the total amount for some Account/User are not correct. I have verified this by adding each of the call cost manually. For example, in my report, Account A has 5 chargable calls, i add up the cost of these 5 calls and the total that i get is different from the total field for this account. Most of the time it's about few cents different. However, this does not happened to all the Account/user. Is there any reason why this happened?