> Enhancement Suggestions for Call Accounting Mate

Enhancement Requests


After using CAM for several weeks now, I have a couple of requests for future enhancements:

1. A Supervisor Level User object - They would have access to the task scheduler, report filters and maybe even the ability to manage groups. I don't want people having access to the hardware level stuff, but I don't want to be responsible for setting up all the reports.

2. Ability to save reports directly to file.

3. Enhanced Task Scheduler that allows the following:
Weekday only reports
Reports that repeat every hour for X number of hours.

4. The ability to move users from Department to Department without deleting and adding the user.

5. An all Extension view instead of just Extensions under Departments. Sometimes I would like to see all the configured Extensions, User and Department. This would also make it easier to manage the Departments, they could be a drop-down list per extension.

6. I would like the From and To Date/Time to show up in the Report header instead of the Run Date/Time. Either the option to choose what shows up or have both included. When running a summary report for a previous day, you have no way to tell what data is being displayed.

7. Ability to customize and eliminate Graphs from reports.

Thank you.


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