How can I look after agents of call center Panasonic KX-TDA

[soku]

Tell me please how can I look after agents of call center Panasonic KX-TDA? I want to see with whom chosen by me agents are speaking. Now I use software from site www.blitz-cti.com for PBX Panasonic KX-TDA. Does anybody know something else?

[Administrator]

Dear Sir,

Call Accounting Mate is a call tracking solution.  That is, we record the call transaction including date, time, duration, extension and digits dialed.   If you wish to trial the software, you may download it here:

http://www.callaccounting.ws/call_accounting_download.htm

If you are looking to listen in or record the converstations, you will need to look at call recording software.

Regards,
Admin