> Enhancement Suggestions for Call Accounting Mate

New requirment Requeset


At presently we are Selling Ca Mate , we & Our customers are happy with the features ,Stability & Support from Call accounting mate.

We got new requeset from one of our customer,

Department & User.

Presently  user can,t be added to many department customer asking can it be possible to add User/ Extn to many department.


Adding a User(Ext) to multiple departments would cause the system to report duplicate totals.  That is, if an extension is assigned to Department A and Department B, either a rule would have to be established for how to distribute the cost of each call or the calls would be reported for both departments.

Please elaborate on your view of this concept?



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