Author Topic: Where is last years data?  (Read 3130 times)

ppick

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Where is last years data?
« on: March 26, 2006, 03:52:25 PM »
I just installed CAM and dumped nine months worth of data from the PBX.  I can run reports back as far as Jan 2006 but no further.  Is there an something I have missed?  I can see the raw data but reports for December - July 2005 come up empty.

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Re: Where is last years data?
« Reply #1 on: March 28, 2006, 09:42:39 PM »
What type of telephone system are you using?

It is highly possible that your CDR data (i.e. Avaya Teleseer) does not include a year.  Therefore, the current year is assumed.  That would mean that calls prior to January would be stamped 2006 as well.

Regards,
callaccounting.ws