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Question: Why I get Unknown user/ext?
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Author Topic: Extension Report  (Read 3216 times)
gmenarvino
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« on: March 28, 2006, 12:02:21 AM »

Hello, after getting up the system I was strated playing with it.
The problem I have right now is that when you want to get a Report by extensions. On the "Available Extensions"it always appears as Unknown, even if I have several extesions configured in the system.

It also shows in the live calls, unknown... here is what I get from the live calls:
03/28/2006 01:41:24 SIP/600 Unknown/600 00:00:08  700 0.20 O Asterisk-MySQL
 03/28/2006 01:38:24 SIP/600 Unknown/600 00:00:00 ARGENTINA 1560149059  O Asterisk-MySQL
 03/28/2006 01:38:07 SIP/600 Unknown/600 00:00:04 ARGENTINA 91560149059  O Asterisk-MySQL
 03/28/2006 01:36:45 SIP/600 Unknown/600 00:00:17  700 0.60 O Asterisk-MySQL
 03/28/2006 01:35:02 SIP/600 Unknown/600 00:00:18  700 0.60 O Asterisk-MySQL
 03/28/2006 01:31:55 SIP/600 Unknown/600 00:00:00 BUENOS AIRES (ARGENTINA) 1557605383  O Asterisk-MySQL
 03/28/2006 01:31:43 SIP/600 Unknown/600 00:00:03 ARGENTINA 91557605383  O Asterisk-MySQL
 03/28/2006 01:29:59 SIP/600 Unknown/600 00:00:00 BUENOS AIRES (ARGENTINA) 1560149059  O Asterisk-MySQL
 03/28/2006 01:26:44 SIP/600 Unknown/600 00:00:03  1560149059  O Asterisk-MySQL
 03/28/2006 01:23:44 SIP/600 Unknown/600 00:00:00  1560149059  O Asterisk-MySQL
 03/28/2006 01:11:41 SIP/600 Unknown/600 00:00:00  1560149059  O Asterisk-MySQL
 03/28/2006 01:05:50 SIP/600 Unknown/600 00:00:08  72  O Asterisk-MySQL
 03/28/2006 00:57:25 SIP/600 Unknown/600 00:00:15  700  O Asterisk-MySQL


Any ideas how can it could be resolved?

Thanks
Gaston
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« Reply #1 on: May 01, 2006, 10:17:35 AM »

This might be a problem with your driver putting spaces at the end of the extensions.  Please email us your c:\bill\blllog.txt file and we will identify your driver and make any necessary correctios.

Regards,
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