The SMDR Raw table is a reflection of the data that is being delivered by the telephone system. That data usually has a number of fields that are excess or different format. CAM only requires Date, Time, Duration, Source/User/Ext, Digits, Account ...to generate the Cost, Location and call type. In order for the "Raw" data to be translated into "CAM" database, you will need to make sure the software is using the right "PBX" driver. The driver interprets and decodes the data into standard fields.
The best thing to do is to send 2 files to callaccounting.ws:
c:\bill\smdrlog.txt
and
c:\bill\billlog.txt
We can then identify your problem and determine if you need an alternate driver.
Regards
Administrator