Author Topic: How to get records from Nortel BCM  (Read 3120 times)

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How to get records from Nortel BCM
« on: September 26, 2006, 01:15:34 PM »
Nortel BCM can be configured to deliver call records to via FTP Push.  It can deposit the records in a directory of your choice.  Consult your system administrator to configure your system for this option.

Call Accounting Mate can then use the Port=file option to translate the data.

The best driver for Norstar format on BCM is:  Nortel Norstar Series General Driver  (installed with your download).


If you wish to poll the data, you will need third party software from RSI.  You can contact us and we will arrange a trial download at support@callaccounting.ws.   

Documentation:
http://www.callaccounting.ws/release/Call%20Accounting%20Mate%20(BCM%20CDR%20Pull).pdf