Author Topic: Department vs. User : Security and View Restrictions  (Read 4145 times)

Bateleur

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Department vs. User : Security and View Restrictions
« on: November 01, 2006, 04:29:16 AM »
Hi there,

I have just downloaded the unregistered version for review and I must say, I'm very impressed with what I see so far!  Excellent work.  ;D

I have successfully managed to link it to our Asterisk server, have created departments, users, billing tables... and... and.. and... with very little trouble.  The software is intuitive and easy to use.   8)

The one problem that I am experiencing though is as follows:
If a grant a Security Account (SA) access to a Department, that SA can successfully view all data for each of the users which reside in that department, which is great.  Typically the type of access that one would give to the department manager.  If however, I remove that SA from the department access list and instead only grant it access to a single user in that department, (in other words, try to allow each person to only view their own data as apposed to the whole department's data), then that SA cannot see any data!  I even tried granting the SA access to every user in a department individually (i.e. at user level) but still no data is displayed.  ONLY when a grant access to the SA at department level is data displayed.

Is this how the system is meant to function.  I would've assumed that you would be able to limit access down to user level and not just to the whole department?  ???

Looking forward to your response!

Administrator

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Re: Department vs. User : Security and View Restrictions
« Reply #1 on: November 01, 2006, 08:43:52 AM »
Bateleur,

I believe you are trying to allow each user to view their own calls only.   Certainly at the user level, you should be able to mask out all calls not made by the logged in user.   If you are having problems, please remit the file c:\bill\calls.dat (compressed in zip preferrably) and we will look at the problem.

Send the information to support@callaccounting.ws

Thank you,
administrator.

Bateleur

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Re: Department vs. User : Security and View Restrictions
« Reply #2 on: November 01, 2006, 09:03:39 AM »
Zipped and on it's way! ;)

Thanks!