We sold CA Mate 2.1.96 to one of customer, they have around 500 extns & 650 Accountcodes, when we genarate the reports for all the department monthly wise it is taking lot of time, nearly it takes almost 30 to 45 minutes,
Report genaration from the processed database from CA Mate database, why it is taking so much of time
our customer is really un happy with this, they were using diffirent call billing software, it was working fine only back log was it was not web based.
is there any way to reduce this time,
pls help me to resolve this issue, if anybody got the same problem how did you solved it?/
Thanks in advance