Author Topic: avaya S8400 unformatted CDR need auth-code filter  (Read 4078 times)

sebastian

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avaya S8400 unformatted CDR need auth-code filter
« on: September 06, 2007, 07:29:18 PM »
1. How can I pick up and filter by authorization codes?
I have a S8400 (the S8700 small brother) agents randomly seat and are identified by athorization numer.
I attach cdr string.

author. code in the example is 99077




2. Can I access the program from outside the LAN? via web?

Thanks,
Sebastian.-

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Re: avaya S8400 unformatted CDR need auth-code filter
« Reply #1 on: October 19, 2007, 10:17:23 AM »
If you email support@callaccounting.ws the files:

c:\bill\smdrlog.txt
and
c:\bill\billlog.txt

We will compare the data against our huge library of drivers and send you the appropriate one.

Regards,
callaccounting.ws